The needs, views and aspirations of service users is central to the service development and delivery of Praxis Care services. One way in which the voice of service users is heard is via the ‘Views from Users’ service user survey where every service user is encouraged to have his/her say on various aspects of the service received from Praxis Care.
The Praxis Care Research Department is responsible for administering the survey and for collating, analysing and disseminating the key information.
Given that Praxis Care provides care and support to a wide range of service users with a range of communication abilities, the organisation has adopted a 3 strand approach to ensure service users can engage more meaningfully in the process and participate in a way that suits their individual needs.
Strand I – Independent Readers – Postal Survey – For service users who can read and write independently
Strand II – Service Users who Need Questions Read to Them – For service users who require assistance to complete the survey
Strand III – Service Users who Require an Alternative Methodology – For service users who have very limited communication skills and require alternative communication methods in order to participate e.g Talking Mats or Makaton
VIEWS FROM USERS SURVEYS 2014
Please find below the Pulse Survey Reports:
VIEWS FROM USERS SURVEYS 2011
Please find below the respective surveys used in the “Views from users’ survey 2011″
Please find below the final and summary reports of the ‘Views From Users’ Survey 2011.
VIEWS FROM USERS SURVEYS 2008
Please find below the summary findings of the final report 2008.