Staff Profiles

Name:

Amanda Mitchell

Job title:

Support Worker

Place of work:

Mid / East Antrim Domiciliary Care Service

How long have you worked for Praxis Care? 

Started August 2015

Qualifications:

English and Maths as well as 13 years experience as a support worker in the local Trust

Normal hours of work:

39 hours per week

I work different shifts including sleepovers and day / evening shifts

8.30am – 4.30pm and 1 – 9 pm

What is involved in a typical day of work?

There is no such thing as a typical day.

I work with late teenagers to individuals in there 50’s who are experiencing mental health problems.

The project runs a breakfast club four mornings a week, where we go out as a group to a local cafe. This is a great opportunity to chat and socialise.

On a day to day basis I help individuals with homecare and living skills.

There are recreational and communal activities during the day and in the evening.

A favourite activity for staff and service users is our Karaoke nights.

What do you find most rewarding about your work?

Working with a service user and finding out what skills they need to develop.

Then helping the individual to develop these skills and becoming more independent

What is the greatest challenge?

I am a people person and love working with people but as with any job there is paperwork to be completed, which wouldn’t be my favourite task!

What are your interests outside of work?

I have started golf recently, so I enjoy playing a 9 hole game when I get a chance.

Finally, what would you say to someone thinking of applying to work in Praxis Care?

It is very rewarding work and if you are of a caring nature this is the place to work.

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Name : Graham Gillespie

Job title: Manager Ardee

Place of work: Ardee

How long have you worked for Praxis Care? 

Started in 2009

Qualifications

BTEC Health Care

Studying for QCF Level 5 diploma funded by Praxis Care)

 Normal hours of work:

9-5 but with evening and weekend work

What qualifications and experience does a Support Worker need to have?

Good literacy and numeracy skills

Interest in working with people who have learning disability / mental ill health in a caring setting.

What qualities does a good Support Worker need to have?

The individual needs to have an interest in people as the job is focused on individuals and their lives. The person needs to have a caring nature as well as being honest, trustworthy and reliable.

What is involved in the work day of a Support Worker?

There is no typical day in the life of a Support Worker however the job is focused around the needs of service users

Typical daily tasks would include personal care in the morning including ensuring they have taken their medication and assisting with their breakfast. Service users then need to got ready for leaving the home to ensure they get to day care activities.

Once the service users have left the house there is a variety of house hold task around the house including cleaning, shopping and cooking. Service users might also have to be taken to medical appointments.

In the evening the work will revolve around making dinner and the service users going out to social activities.

The important thing to remember is that a support worker is here help the service user  as this is supported living.

What is the greatest challenge for a Support Worker?

To always remember that you are a guest in someone’s house.

The work can be both mentally and physically challenge as well as working unsociable hours.

What are the rewards of the post?

Seeing the service user building relations with other service users, staff, family and friends.

You feel good that you are helping people and go home knowing you have made a difference

Finally, what would you say to someone thinking of applying to work in Praxis Care?

Great opportunities to develop and progress in your career

Praxis Care look after their staff and the training is second to none

emma-white-photo

Name Emma White

Job title Nurse Manager

Place of work Coombe House and Rose Orchard Nursing Homes

How long have you worked for Praxis Care?

Since 2006 when Praxis Care took over responsibility of the service from the NHS, I have worked at Coombe House and Rose Orchard since 1999.

Qualifications

RN Dip He, RMA Level 4, Diploma of Professional Practice in Palliative Care.

Normal hours of work

37 hours per week. I work 9-5 however also work shifts and unsocial hours.

What is involved in a typical day of work?

I have overall responsibility for the day to day management of Coombe House and Rose Orchard. Priority is ensuring safe and effective person centred nursing care and support to 17 service users with very complex health needs, palliative care and end of life needs.

I am responsible for around 60 staff members; Nurses, Support Workers and Ancillary staff. There is no typical day within my role and each day is very varied,  I am often involved in direct care for those service users whose needs are particularly complex.

What do you find most rewarding about your work?

I find that supporting service users to achieve their wishes and choices , to feel very happy in their home, feel safe  and to see  people receiving excellent standards of care from two very skilled teams is something that I find very satisfying.

What is the greatest challenge?

Providing palliative and end of life care can be personally and professionally challenging even when you have the skills, clinical knowledge and experience.

What are your interests outside of work?

I enjoy gardening and ‘growing my own’, however am a bit of a fair weather gardener! I have two children 18 and 15 and two dogs so they all keep me very busy! I also play the piano but am pretty rusty!

Finally, what would you say to someone thinking of applying to work in Praxis Care?

I would say go for it! Working for Praxis Care is very rewarding and very supportive of their staff and their development.

There are many different opportunities!

PaulCollins

Name : Paul Collins
Job title: Assistant Director (Communications)
Place of work:  Central Office, Belfast
How long have you worked for Praxis Care? 

  • 2009 – 2013 Assistant Director (Fundraising) Full time
  • 2013 – Now Assistant Director (Communications) Part time

Qualifications

  • BTEC HND Business and Related Studies
  • Masters in Marketing

Normal hours of work: 9.30am – 1.15pm

What is involved in a typical day of work?
“No day is exactly the same! My role is very varied and can change from one day to the next. However, each day I update our website and social media. In addition, I check to see if we have been featured in the media. I keep in contact with all departments to find out what new developments are taking place such as opening new schemes or service user events that can be turned into good news stories. A lot of my work involves dealing with external bodies especially the media to get them to feature our work. At the moment we are changing website suppliers and commissioning new films about our work so that is taking up a lot of time!”

What do you find most rewarding about your work?
“The heart of our work is the service users, so when we get a story in the media featuring our service users, I am delighted!”

What is the greatest challenge?
“Communicating in clear and easy to understand language what Praxis Care does, without complicating or confusing people.”

What are your interests outside of work?
“I’m a single parent with two daughters (8 and 12), so they keep me busy! However I’m learning Spanish, so … “¡Me gusta trabajar en Praxis Care!”

Finally, what would you say to someone thinking of applying to work in Praxis Care?
“Praxis Care is a great employer and I would have no hesitation in recommending here as a place to work. However as with any job you need to be clear about what the role involves. So do some research, read our website, watch our films and speak to people in similar roles. Make sure your decision is informed and you have a clear idea what the job involves.”

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Name Ruth Egginton

Job title Deputy Nurse Manager

Place of work Coombe House and Rose Orchard

How long have you worked for Praxis Care?

Since 2006, though I have worked at Coombe House for 30 years!

Qualifications

RNLD

Normal hours of work

37.5 hours per week, varies shift pattern.

What is involved in a typical day of work?

Organising, clinical procedures, documentation and ensuring service user needs are met to an excellent standard.

What do you find most rewarding about your work?

The people I care for.

What is the greatest challenge?

Time! Is there never enough…

What are your interests outside of work?

I enjoy gardening and dog walking.

Finally, what would you say to someone thinking of applying to work in Praxis Care?

Praxis Care is a good organisation to work for and Coombe House is a lovely place to work.

You would meet many amazing people.

Service User Profile

What a service user looks for in a member of staff …

SeamusFlood

Praxis Care Day Time Activity Programme – Portadown

What is it like to be in Praxis Care?
“This is a fantastic place to work in. I have been able to try my hand at baking, cooking, computers and learning to grow vegetables. I have made new friends and learnt new skills and I hope to get a job soon.”

Describe the qualities of a good member of staff?
“The most important quality is being able to listen to me. Also someone who can communicate clearly and simply.”

What makes a good support worker?
“Someone who cares about their work and listens to service users.”

Can you give examples of good practice?
“At the beginning of each week we plan out all the things that we are going to do and then I know exactly what is expected of me.”

What difference does a support worker make to you life?
“They are as important as they are your main point of contact if there is a problem. If we work well together our lives can be so much better.”

Staff Development

Praxis Care is committed to ensuring that all staff members are appropriately trained and qualified for the tasks it undertakes, both in delivering direct care to service users and in delivering support services to staff to enable this to happen.

A staff development strategy is part of the support services provided to staff.

The strategy is based on principles of continuing professional development, and the establishment of a learning culture within the organization. It offers opportunities to staff members to promote their professional development from the beginning of their employment with Praxis Care.

If you are looking to improve your career prospects, increase your knowledge and skills in a particular area or meet mandatory training requirements, you will find a range of courses within the programmed to help meet your needs.

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